Contact Us

Can't find what you're looking for on our website ? No problem ! We welcome custom orders and are more than happy to work with you to bring your ideas to life. Simply drop us an email, or fill out the contact form below and we'll get back to you as soon as possible.

It can be tricky deciding what size bandana is best suited to your pet. A handy size guide is available here but if your still in doubt get in touch and we'll be happy to help !

As all of our items are handmade to order and take time to make, our processing time can vary and may be longer during busier periods. Whilst most orders are made and posted sooner please allow up to 10 business days after placing your order for it to be dispatched. If you need your order for a certain date please contact us before ordering and we will advise you whether or not this is possible.

Once dispatched your order will be handled by the respective mail carrier and will arrive within their estimated delivery times. If you have not received your order 10 business days after receiving a dispatch email please contact us and we will contact the delivery company for an update.

All orders are posted with tracked delivery service, once your order has been dispatched you will receive an email where you will find the tracking details for your order. Sometimes tracking can take a little while to update however if you have any concerns about your order do not hesitate to get in touch.

Interested in stocking our products ? We'd love to work with other businesses to sell our products, send us an email with more details and we'll be sure to get back to you as soon as possible.

For non-personalised items returns are accepted within 14 days. Please see our returns policy for more details.

Order cancellations are accepted within 24hrs of purchase, simply drop us an email with your order number and we will sort the rest.

After 24hrs there is a chance your order may have already been made and so cancellation may not be possible.